About the store!

Shipping policies: How much will it cost, and how long will it take?!


By default, I use USPS first class mail for both domestic and international orders. Free domestic USA shipping over $40, and free shipping for international orders over $100. There are options at checkout for faster and more secure shipping. Shipping costs start at about $3-5 for domestic orders. -Domestic orders usually take 2-5 business days to arrive. -If it takes USPS longer than that to deliver, please check the tracking number and contact USPS before contacting me! Shipping costs start at about $14 for international orders. -International orders usually take 1-4 weeks to arrive. -Customers are responsible for any customs fees. -If it takes USPS longer than that to deliver, please check the tracking number and contact USPS or your local post office before contacting me! Also make sure your package isn't sitting at your post office waiting for you to pay customs. -I have noticed that orders to Mexico can take anywhere up to a year to arrive with USPS first class, or get lost in the MX post office. If you need an item urgently and securely, I encourage you to purchase the more expensive shipping options. Costs increase by weight! A heavy 2 pound book will costs more to ship than a flat print.




When do you ship out?


Please give me 1-5 days to manage your order! I usually wait for orders to accumulate, then ship out batches every Monday and Friday.




Where's my order?


If it takes USPS longer than the estimated delivery date to deliver, please check the tracking number I supply with each order and contact USPS! I sadly cannot control how fast the post office trucks drive.




Help!!!  I entered the wrong address!!!


I ship orders out to the exact address supplied by the customer. Please double-check the address you enter before you check out! If you realize you've entered the wrong address and already checked out, contact me before I send you the tracking number and ship your order out! I can change the order address for you, as long as you let me know before I drop it off at the post office. If you realize you've entered the wrong address and the order has already been shipped out, please contact USPS before you contact me! It's quite difficult to reroute packages that are already on their way. If the package has reached its destination, usually it gets sent back to me if the address is totally incorrect. Once the package gets back to me, I can either refund you the order amount (minus shipping), or you can purchase shipping again to get it to your correct address. I am not responsible for shipping fees incurred by the customer entering an incorrect address.




Refund/cancellation policy


If you have purchased something and wish to cancel the order, please do so before I ship it out. After I have shipped your order out and payed for tracking, I can cancel the shipment but there are no refunds. Once you have recieved the item, I offer exchanges for clothing that doesn't fit. Please message me in this case. For other art goods, such as original art, comics, prints, pillowcases, and stickers, I do not accept refunds.




Customer service contact information


Email me at SCUMSUCKSTORE@GMAIL.COM for anything related to my store. For art related inquiries, email me at TEMPURAL@SCUMSUCK.COM.




The post office lost the order!


Unfortunately, this kind of thing happens every so often. Especially during COVID. If you have not recieved your package, and the post office said they lost it, I can offer you a couple choices: 1) I can refund your order minus the shipping cost. 2) For stickers and small print orders under $20, I can send another package out via stamped mail. 3) For large orders over $20 or over 5 ounces, I can send another package out if you pay 50% of the order cost to cover my production costs. You may wish to purchase upgraded shipping (pricing depends on what USPS option you choose) if you need the item by a specific deadline.




My order is missing an item!


Oh no! Please email SCUMSUCKSTORE@gmail.com with your order number and what was missing, and I'll replace them as soon as possible.




I can only enter one coupon code!


Unfortunately Wix only lets you enter one coupon code at a time. Darn it. I wish you guys could be extreme couponers online. Hit me up irl for irl discounts if you ever see me at a convention.





This website is owned and operated by SCUMSUCK. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors purchasable art and comics. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.  We are not responsible for any customs or taxes that your post office may incur.

 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of SCUMSUCK. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You agree to indemnify and hold SCUMSUCK harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

To the maximum extent permitted by applicable law, in no event shall SCUMSUCK, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, SCUMSUCK assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States of America, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Charlotte, NC. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

SCUMSUCK ART 2019-2021 / tempural@scumsuck.com

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13670 High Ave

Midland, NC, 28107

United States of America

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SCUMSUCK